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Job Description
- Reinstalling and configuring computer and hardware operating systems
- Monitoring and maintaining computer systems and networks.
- Help set up systems or resolve issues with staff
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults
- Replacing parts/ equipment as required
- Setting up new users' accounts and profiles and dealing with password issues
- Testing and evaluating new technology
- Conducting electrical safety checks on computer equipment.
- Prepare accurate and timely reports
- Design IT systems and networks ensuring the right architecture and functionality
- Install and configure software and hardware
- Manage network servers and technology tools
- Set up accounts and workstations
- Monitor performance and maintain systems according to requirements
- Ensure security through access controls, backups and firewalls
- Upgrade systems with new releases and models
- Develop expertise to train staff on new technologies
Job Requirements
- BSc/Ba in Information Technology, Computer Science or a related discipline
- Experience in same role
- Experience with databases, networks (LAN, WAN) and patch management
- Excellent communication skills
- Able to work with a team
- Business information technology
- Business systems engineering
- Computer networking and hardware
- Computer science
- Information technology
- Internet engineering
- Can work under pressure
