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Job Description
- Greeting and directing customers
- Providing accurate information (e.g. product features, pricing, and after-sales services)
- Present, promote, and sell products/services using solid arguments to existing and prospective customers
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Establish, develop, and maintain positive business and customer relationships
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed upon sales targets and outcomes within the schedule
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Job Requirements
- Proven work experience as a Retail Sales Representative, Sales Associate, or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
