Hr Helpdesk Coordinator

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Cairo, EgyptPosted 3 years ago

152Applicants for1 open position

Job Details

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A Diplomatic Bank located in Cairo, Egypt (Heliopolis) is currently looking for an HR Helpdesk Coordinator with the below requirement:

Duties & responsibilities:

Provide help desk support to staff including handling their queries till a satisfactory resolution is reached as well as keeping a record of all received queries.
Receive and register Receive and register all HR invoice payments to be processed. As well as assist with the preparation of petty cash forms, advances, POs for departmental purchases following the bank’s regulations. As well handling all the departments’ stationary needs.
Support with staff events to cover all the critical areas of preparation and other related requirements.
Handle all the department filing and making sure that the filing is always up to date.
Finalize any visitors’ logistics when needed including transportation, meals, etc.
Maintain an updated new joiners’ logistics check list for all new comers including their required documents.
Assistance to staff with regards to leave / mission application, leave balances & follow-up plus staff clock-in & clock-out.
Provide admin support to the HR service delivery channel for the Bank’s 5 regional offices.
Provide admin support to the coaching for leaders’ program.
Provide other administrative support as required from time to time.

A Bachelor’s Degree in HR, Finance, Accounting, or other relevant fields.
A minimum of 4 years working experience in HR role, preferably at an international organization.
Numeracy skills and some experience working with numbers.
Organization and planning skills.
High levels of integrity and confidentiality.
Demonstrable proficiency in English and working knowledge of one of the Bank’s other working languages (French, Arabic)
Effective communication skills on all levels.
Excellent customer services skills, willing to devote extra time to work when required.
Ability to multi task and work with minimum supervision.
Strong problem-solving skills and ability to learn quickly
Language Skills: Demonstrable proficiency English and working knowledge of one of the Bank’s other working languages (French, Arabic).
Computer Skills: Excellent computer skills especially in MS Word, Excel and PowerPoint.