Job Details
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Job Description
- Monitoring customer accounts to identify overdue payments
- Follow up on customer collections
- Finding and contacting debtors to arrange debt payoffs
- Keeping accurate records and reporting on collection activity
- Monitor accounts to identify outstanding debts
- Investigate historical data for each debt or bill
- Find and contact clients to ask about their overdue payments
- Take actions to encourage timely debt payments
- Process payments and refunds
- Resolve billing and customer credit issues
- Update account status records and collection efforts
- Report on collection activity and accounts receivable status .
Job Requirements
- Experience in Real Estate is a must .
- 3-5 years’ experience in the collection department.
- Good communication skills .
- Ability to work with a team and being an effective team member
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