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Online Customer Care Representative - Mall of Egypt

Sharaf DG
6th of October, Giza
Posted 3 years ago
449Applicants for1 open position
  • 4Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Supports and responds to customer requests to ensure customer satisfaction.
  • Provide quality, efficient and non-judgmental customer service to internal and external customers.
  • Builds customer’s interest in the services and products offered by the company and offer cross-selling and/or up-selling the company’s solutions, products, & services whenever possible which will guarantee the business continuity and contribute in achieving profit share and raise up the ARPU.
  • Updates the existing database with changes and the status of each customer/prospective customer whenever required so that we have a valid reference and database for our customers to ensure proper planning & to guarantee taking the right decisions.
  • Notifies the appropriate concerned person when issues or problems arise in order to take proper actions on the spot.

Job Requirements

  • Candidates must be near to october
     

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