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Job Description
- Contact potential or existing customers to sell our products.
- Listening to the customers' needs to generate repeat sales.
- Answer questions about products or the company
- Gathering and documenting customer information, payment methods, purchases, Delivery, and reactions to products.
- Keeping up to date on all products and informing customers of new products.
- Ask questions to understand customer requirements and close sales
- Follow up with customers the after sales service.
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Go the “extra mile” to meet sales Targets and facilitate future sales
Job Requirements
- Proven experience as a Telesales representative (minimum 1 year)
- Good knowledge of relevant computer programs and telephone systems.
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Candidate Must have At least 1 year of sales experience or Customer Service experience.
- Graduates only
- Target Oriented
- Problem-solving
- Excellent follow up skills (Internal &external)
- Proficiency in using MS Office application
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