Job Details
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Job Description
Responsibilities:
- Be the primary point of contact and build long-term relationships with customers
- Help customers through email, phone, online presentations, screen-share and in person meetings
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
- Forecast and track key account metrics
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
- Monitor and analyze customer's usage of our product
- Responsible for working to onboard and integrate new clients and developing existing client relationships
Job Requirements
- Excellent communication and negotiation skills
- Excellent command of English
- Excellent listening, negotiation and presentation abilities
- Experience in delivering client-focused solutions based on customer needs
- Excellent problem-solving skills
- Strong verbal and written communication skills
- Experience in B2B & B2C outdoor sales
- Strong interpersonal skills
- Excellent knowledge of MS Office
- Leadership
- Excellent sales and marketing skills
- Closing skills
- Fluent in English.
