Customer Retention Agent
ariika -
Obour City, CairoPosted 4 years ago77Applicants for1 open position
- 15Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
- Find and implement new opportunities to support, and ultimately retain our customers.
- Processes order, prepares correspondence and fulfills needs of existing customers that are at risk of canceling orders
- Offers discounts or special deals as needed and within pre-established limits.
- Craft strategies to better nurture our customers.
- Analyze and determine what behaviors and patterns make customers successful
- Maximize these successful approaches and run tests to improve them
Job Requirements
- Bachelor Degree
- Fluent English Language is a must
- Previous experience in call center is a plus
