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Job Description
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone answering or referring inquiries.
- Optimizes patients satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient s arrival reviewing service delivery compared to schedule reminding provider of service delays.
- Comforts patients by anticipating patients anxieties answering patients questions maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Helps patients in distress by responding to emergencies.
- Protects patients rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
Job Requirements
- BSc degree of any discipline.
- 1 to 2 years Experience
- Excellent communication skills.
- Rotational Shifts.
- Work location: New Nozha.
- Good in English (oral and written).
- Strong communication and people skills.
- Good organizational and multi-tasking abilities.
- Problem-solving skills.
- Customer service orientation.