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Front Desk Receptionist

Saudi German Hospital
New Nozha, Cairo
Posted 3 years ago
238Applicants for1 open position
  • 8Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone answering or referring inquiries.
  • Optimizes patients satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  •  Keeps patient appointments on schedule by notifying provider of patient s arrival reviewing service delivery compared to schedule reminding provider of service delays. 
  • Comforts patients by anticipating patients anxieties answering patients questions maintaining the reception area. 
  • Ensures availability of treatment information by filing and retrieving patient records.
  •  Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  •  Helps patients in distress by responding to emergencies.
  •  Protects patients rights by maintaining confidentiality of personal and financial information.
  •  Maintains operations by following policies and procedures reporting needed changes.
  •  Contributes to team effort by accomplishing related results as needed.

Job Requirements

  • BSc degree of any discipline.
  • 1 to 2 years Experience
  • Excellent communication skills.
  • Rotational Shifts.
  • Work location: New Nozha.
  • Good in English (oral and written).
  • Strong communication and people skills.
  • Good organizational and multi-tasking abilities.
  • Problem-solving skills.
  • Customer service orientation.

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