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Customer Service Representative

Diversey Egypt
Heliopolis, Cairo
Posted 4 years ago
384Applicants for1 open position
  • 7Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Communicate with customers and manage internal accounts on a day-to-day basis, dealing with all inquiries and queries in a helpful, proactive and responsive manner.
  • Ensure that orders are processed, accurately, and efficiently
  • Ensure that any queries are dealt with in a timely manner
  • Ensure that the complaints are solved in a timely manner, and solution confirmed to the customer.
  • Answer the telephone calls internal and external, and treat all of them in a collaborative and efficient way.
  • Responsible for customer satisfaction and loyalty for the area in charge of.
  • Ensure to permanently have a collaborative approach with peers and other functions.

Job Requirements

  • Bachelor Degree
  • English Language.
  • Computer Skills (Office), especially Excel.

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