Job Details
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Job Description
- Answer telephone clients and register calls on system
- Follow up clients
- Handling complaints
- Data base role
Job Requirements
- Experience as a Customer Support Specialist or similar CS role
- Experience using help desk software and remote support tools
- Understanding of how CRM systems work
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Patience when handling tough cases
- BSc in Information Technology or relevant diploma
