IT Help Desk
Rehlat -
Mohandessin, GizaPosted 4 years ago200Applicants for1 open position
- 26Viewed
- 10In Consideration
- 15Not Selected
Job Details
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Job Description
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Monitoring and maintaining computer systems and networks
- Install, modify, and repair computer hardware and software.
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
- Load computer tapes and disks, and install software and printer
- Analyze equipment performance records in order to determine the need for repair or replacement.
- Use troubleshooting skills to diagnose and repair PCs and Laptops
- Researching problems to resolve issues
Job Requirements
- BSc/BA in IT, Computer Science or relevant field
- Excellent communication skills
- Knowledge about (Fortinet, Mikrotik, CCTV systems)
- Ability to diagnose and resolve basic technical issues
- Good understanding of computer systems and other tech products
- Ability to present ideas in user-friendly language and retain information quickly
- Ability to work night shifts or morning shifts