- Experience Needed:
0 to 3 years
- Career Level:
- Job Type:
- Part Time
About the Job
Handle phone calls:
- Receive calls from customers and maintain a positive, empathetic and professional attitude at all times to ensure customer satisfaction.
- Handle various customers’ requests and inquiries and maintain a high level of customer satisfaction.
- Assist customers in booking service appointments for all service centers to ensure timely and professional service appointments.
- Handle customers’ complaints.
- Handle spare parts inquiries to ensure answering all the questions related to spare parts.
Coordinate and facilitate requests:
- Coordinate and facilitate the spare parts requests through our different service centers.
- Coordinate and facilitate vehicles GPS requests.
Modifying customer data:
- Modify the existing customer’s data on Auto-line to ensure accuracy
0 to 3 years
About this Company
Bavarian Auto Group is an International group of companies established in March 2003, when it was appointed as the sole assembler & importer of BMW and MINI in Egypt, with exclusive rights for import, assembly, distribution, sales and after-sales support of BMW & MINI products...
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