Senior Cloud Solutions Engineer (Modern Workplace)

DigiTech - New Cairo, Cairo

21
Applicants for
1 open position
21
Viewed
4
In Consideration
Experience Needed:
More than 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential
Vacancies:
1 open position
About the Job
  • Work with customers building, deploying, operating and optimizing large complex
    enterprise environments
  • Deliver professional services and technical support for Microsoft 365 and other complementing solutions including but not limited to (Azure Active Directory, Intune, AIP, WDATP, O365 ATP, Azure ATP, CAS, O365, Windows 10, MIM, Configuration Manager, DocuSign and Adobe Sign) on-site and remotely.
  • Delivering presentations, discussing Microsoft 365 products and complimentary products at a solutions level.
  • Working with sales and pre-sales teams on delivering solutions technical offers
  • Delivering solution design and implementation documentation.
  • Handling customer critical issues and work in difficult situations.
  • Meet with Initial Response time requirements based on agreed SLA.
  • Prioritizing and managing customer requests based on agreed SLA.
     
Job Requirements
  • 5+ years’ experience working with cloud services or application development services for large/global enterprise customers.
  • 5+ years working in the enterprise cloud space
  • Knowledge of enterprise software solutions and cloud productivity competitor landscape is preferred.
  • Bachelor’s degree in Computer Science, Information Technology, or related field is preferred.
  • Excellent communication skills and presentation skills.
  • Self-motivated, details oriented.
  • Understanding of the System Integrator and Microsoft Partner Business.
  • Microsoft Certification is a plus
  • Ability to travel (inside and outside Egypt)
About this Company

DigiTech is a Digital Transformation company, specialized in supporting customers across all industry sectors in their digital transformation journey, our mission is to enable the Digital Transformation of businesses in Egypt, We do this by helping our clients navigate... (More)

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