Operations Coordinator - Mansoura

Egypt Pay - Mansoura, Dakahlia

92
Applicants for
1 open position
84
Viewed
13
In Consideration
70
Not Selected
Experience Needed:
1 to 4 years
Career Level:
Entry Level
Job Type:
Full Time Work From Home
Salary:
Confidential, Commission
Vacancies:
1 open position
About the Job

Responsibilities

  • Representing Egypt Pay as main point of contact to the clients and partners.
  • Involving the main stakeholders in the planning phases for new projects, updates on implementations and progress of ongoing operational metrics.
  • Strengthening the client/partner relationship through direct communications And regular meetings.
  • Maintaining and promoting Egypt Pay high quality standards.
  • Developing awareness to client for all Egypt Pay products and service availability.
  • Supporting Customer Service Team to resolve client/partner related issues.
  • Ensure fulfillment of Egypt Pay strategic objectives and KPI’s with the clients/partners.
  • Manage and update client/partner stock and logistics.

Work Conditions

  • 8 working hours
  • 5 working days
  • 70% out of office
  • 50% traveling

Benefits

  • Medical & social insurance
  • Transportation allowance
Job Requirements

Background

  • A bachelor’s degree in relevant field.
  • Minimum of 1 - 4 years.
  • Previous work experience in Retail is a plus.

Skills

  • Proficiency in both spoken & written of Arabic & English language is required.
  • Excellent customer service skills and mindset
  • Excellent people & communication (verbal & written) skills.
  • Excellent organizational, task management, and administration skills
  • Very good analytical and problem-solving mindset
  • Very good knowledge of Google Drive, Docs. Sheets
  • Very good knowledge of MS Office
  • Tech-savvy (familiarity with using web and online business tools)
About this Company

A Cairo-based fintech technology company that develops payment solutions in MEA markets.

GTPay is an exciting new product of Egypt Pay. GTPay provides a novel technology that enables customers to top-up their prepaid electricity meters using their mobile phones at any time in the comfort of their homes.

See all Careers and Jobs at Egypt Pay
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