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Job Description
- Overseeing personnel, ensuring that the facilities are properly maintained, taking steps to ensure guest satisfaction and overseeing the upkeep of administrative and financial records
- Do the planning, coordinating and directing guest services, food and beverage related services.
- Coordinate and planning accounting for the Staff development.
- Selecting, recruiting and hiring Hospitality staff.
- Controlling capital as well as operational expenditure.
- Prepare reports for the top management.
- Supervise the arrangement and rearrangement of furnishings within the Hospital.
- Allocate tasks and priorities and coordinate Hospital resources.
- Develop [internal] marketing strategies and business plans.
- Planning and achieving sales and profit targets
- Ensure the Hospitality staff adheres to all health and safety standards.
- Dealing with contractors and suppliers
- Investigate guest complaints and solve them out through guest relation department.
- Participate and support all the Quality activity required by the department in order to meet JCI required standard.
Job Requirements
- BSc. in Tourism and Hotel
- 5-7 years of overall experience and 2 years at the same position.
- Exp. in Hotel 5 stars
