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Job Description
- Troubleshoot analyse and resolve user application issues.
- Support and participate in the maintaining of the master data.
- Coordinate with each department head, assign, train and support super users in their field.
- Support super users with the needed training and document cycles.
- Supervise the application training to new comers, end users by advanced users.
- Develop the needed reports based on regular process mapping needs with different departments.
- Coordinate with external support vendors (Oracle or CEC) to resolve any support issues, including executing any functional action plan provided by them.
- Implement new functions and modules as needed for business
- Perform on weekly basis that the application and database backup is completed on time.
- Restore backup in case of database failure
- Apply applications batches when needed
Job Requirements
- Creativity, drive and ability to deliver in an environment of system driven process.
- Bachelor Degree (Management in management)
- Project Management Certification.
- Management Process consultation and Technical skills / certificates if needed
- Super User for Oracle Applications
- Min of 2 years experience in similar position.
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