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Job Description
- Manage a portfolio of accounts to achieve long-term success.
- Develop positive relationships with clients.
- Act as the point of contact and handle customers’ individual needs.
- Generate new business using existing and potential customer networks.
- Resolve conflicts and provide solutions to customers in a timely manner.
- Supervise account representatives to ensure sales increase.
- Report on the status of accounts and transactions.
- Set and track sales account targets, aligned with company objectives.
- Monitor sales metrics (e.g. quarterly sales results and annual forecasts).
- Suggest actions to improve sales performance and identify opportunities for growth.
- Deliver projects and answer inquiries on time.
Job Requirements
- Work History in the cable Industry.
- Proven work experience as a Sales account manager or Sales account executive
- Hands-on experience in sales and an ability to deliver excellent customer experience.
- Knowledge of CRM software and MS Office (MS Excel in particular).
- Understanding of sales performance metrics.
- Excellent communication and negotiation skills.
- Business acumen with a problem-solving attitude.
- BSc degree in Business Administration, Marketing or relevant field.
- Good spoken and written communication skills.
- Strong presentation and negotiation skills.
- Confidence, tact and a persuasive manner.
- Good organizational and time management skills.
- Good ‘people skills’, for working with a range of colleagues and clients.
- A willingness to work long hours, often under pressure.
