ACS - Cloud Solution Architect
Oracle -
Cairo, EgyptPosted 4 years ago32People have clicked1 open position
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Job Description
Purpose:
- The ACS Cloud solution architect provides strategic solutions and architectural designs supporting the delivery of customer solutions within the Oracle Red Stack (Infrastructure, Cloud (OCI/PaaS/SaaS), networking, Middleware, applications and Database) and contributes to the development and implementation of IT plans and roadmaps in line with the overall customers Business needs (SLA/SLO) and IT strategy. Working closely with the customers Programme Management and Architects to ensure alignment between business change, IT architecture, technical solutions, business resources and processes.
- Other than the “Cloud technical Delivery architect” (who is responsible for a technical pillar) the “Cloud delivery solution architect” is responsible for the whole solution (e.g. a full Disaster recovery concept covering all service layers).
Key Responsibilities:
- Analyzes business needs to help ensure the Oracle cloud solution meets the customer’s objectives by combining industry best practices, product knowledge, and business acumen
- Define, document, maintain, provide advice on, and be the Oracle cloud solution authority for, the customer’s cloud architecture to ensure: that customers make informed decisions regarding scope to achieve beneficial solutions cost effectiveness, quality and reuse.
- Providing technical guidance on cloud solutions to customer and other Oracle project team members to underpin successful project definition and delivery.
- Produce high level designs including service, component, business rule, system and technical infrastructure definitions to underpin successful project definition and delivery.
- Ensure that high level cloud designs meet customer’s architectural and technical strategy
- Define, document, communicate, and maintain the target cloud architecture for the customers IT application, data and infrastructure including any transition architectures to ensure that the customers current and future needs will be met.
- Undertake research, investigations and developments in Oracle cloud technology in an appropriate way, and communicate the findings to the relevant interested stakeholder groups to inform business decisions.
- Working closely with the TAM/Project/programme manager to ensure that the individual work streams that form the overall cloud solution are technically managed and designs and plans are maintained to reflect the customers agreed solution
- Ensure Oracle cloud technologies are leveraged appropriately, that customer impacts to people, processes and technology are understood; and to resolve issues that have cross project or system scope
- Liaises with presales as to proposed solution, and ensures early ACS engagement.
Job Requirements
Required Skills and knowledge:
- Educated to degree level or equivalent with experience of architectural/design principals
- Proven solution design skills in a large enterprise or service provider during design, implementation and service phases
- Excellent written and verbal communication skills, including the ability to communicate with technical and non-technical staff at all levels of the customer organization, and the ability to present complex information in a succinct and easily-digestible manner.
- Ability to design and produce creative cloud architectural & design documentation to the highest quality
- Strong knowledge of Oracle, cloud, software, hardware, server & network technologies
- The ability to quickly grasp new or emerging Oracle technologies, and how they fit with the customer’s strategy.
- In depth understanding of Oracle Cloud portfolio including ACS cloud Services
- Ability to think creatively
. Experience of interfacing with senior business and IT stakeholders
Preferred Skills and knowledge:
- Good technical knowledge across a broad range of none Oracle products
- Knowledge of the IT system installation lifecycle
- Experienced in standard architectural approaches, techniques, tools and frameworks such as TOGAF
- Knowledge of Project Management principals such as PRINCE
- Certified in IT service management such as ITSM, ITIL;
Business Awareness
- Minimizes risk exposure to Oracle and understands commercial implications of actions/words
- Acts always with Oracle best interests at heart, but within the customer's agenda
- Understands business impact of decisions on both Oracle and the customer
- Identifies and promotes opportunities for sales of Oracle products and services
- Understands to whom s/he is accountable both within customer organizations and within Oracle and keeps them informed of progress/issues
- Knows when to escalate potential issues and concerns and acts promptly to minimize political damage or customer dissatisfaction
- Understands Contractual and commercial processes.
Communication
- Communicates openly and often
- Uses appropriate medium for communication
- Recognizes when something needs higher level visibility and informs the appropriate people
- Understands the importance of listening in order to understand customers' point of view/requirements, and checks understanding with customer (cognitive empathy)
- Is aware of underlying issues in a situation and possible causes/reasons
- Produces documents which are well structured, concise and grammatically correct
- Is confident and able to present at all levels
Customer Focus
- Acts in customers' best interests at all times; works within and strives to meet customer deadlines
- Instills confidence in the customer and engenders a high degree of trust that their requirements will be met
- Displays a professional image in front of the customer
- Is careful not to raise or create false expectations; ensures that the correct expectations are set with the customer
- Keeps customer regularly informed; discusses issues and checks customers' understanding
- Checks regularly with key players that progress/output is in line with customer expectations and requirements
- Acquires a reputation for reliability and delivers consistently on time.
- Develops service improvement activities and executes them.
Delivering Results
- Proactively works towards objectives and goals, delivering expected and agreed results within given deadlines
- Checks progress of work against targets and takes appropriate action to keep on course
- Follows up on things promised and delivers on commitments
- Shows concern for the quality, standards and accuracy of own wor