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Senior Technical Instructor

Dell EMC
Cairo, Egypt
Posted 4 years ago
15People have clicked1 open position
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Job Details

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Job Description

Technical Instruction

  • Provide world-class training to customers and partners in classroom and live online formats.
  • Manage training sessions effectively, addressing any issues that arise and ensuring the class stays on track with the intended agenda.
  • Maintain accurate records and ensure that students provide feedback.
  • Communicate effectively with attendees before, during and after delivery.
  • Adapt training delivery to incorporate new methodologies, tools, and processes.

Support Education Sales Team

  • Assist with skills assessments and training needs analysis exercises.
  • Develop bespoke training programs.
  • Act as a strong advocate for VMware solutions and products both inside and outside classes.

Ongoing Content and Instructor Development

  • Proactively stay current on VMware’s product and training portfolio.
  • Develop and deliver webinars & seminars to share knowledge and promote VMware Education products and services.

Job Requirements

  • Bachelor’s Degree required, preferably in Business, Communication or Technology.
  • VMware Certified Professional (VCP) mandatory.
  • VMware Certified Instructor (VCI) preferred.
  • 5+ years relevant Information Technology industry experience.
  • 2+ years experience in a technical instructor role, teaching highly technical material relating to virtualization, cloud, operating systems, networking & storage.
  • Knowledge of public clouds, cloud native applications and platforms, tools and processes.
  • Ability to write scripts, workflows, and simple programs.
  • A strong communicator, both written and verbal, with strong professional presentation experience.
  • Proven ability to effectively communicate and demonstrate complex technical concepts to audiences of various sizes.
  • Able to manage multiple tasks and projects while maintaining short response and resolution times.
  • Proven ability to work in dynamic work environments and deliver results with limited supervision.
  • Strong English and MENA region language skills required. Additional multilingual skills a plus.
  • Ability and willingness to travel regularly across the EMEA region - 50% expected.
  • Perform other tasks, roles and responsibilities, as required.

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