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Biomedical Field Service Engineer (FSE)

Med Sol Life Sceinces
Cairo, Egypt
Posted 4 years ago
138Applicants for2 open positions
  • 113Viewed
  • 41In Consideration
  • 58Not Selected
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Job Details

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Job Description

Medsol is a medical products & devices distributor established in 2014 with a head office in Egypt-Cairo and the Main branch in Kingdom of Saudi Arabia – Riyadh, the company tradition business model is based on the delivery of medical innovative solutions for the served area, medical solution challenges to fulfill the market demands specialized in laboratory equipment.

We are hiring a BioMedical service Engineer with the following criteria :

FSE responsibilities :

Perform On-Site Equipment Repair

  • Responds to service calls in order to perform on-site repairs.
  • Conduct troubleshooting and provide technical support services, such as replacing needed equipment components.
  • Completes service reports

Order and Install New Lab Equipment

  • Installation of new lab equipment.
  • Responsible for assisting in the planning and purchasing of needed equipment for the workflow.

Preventative Maintenance scheduling

  • Engaging in ongoing preventative maintenance for medical equipment.
  • Ensuring safe and optimal performance through routine inspections and in-service training with customers.
  • Coordinate maintenance schedules and quality control checks.

Provide Technical Customer Support

  • Responsible for providing quality customer service.
  • Handle customer relationship issues.
  • Help implement equipment changes according to customer laboratory policies and practices.

Job Requirements

FSE Skills and Qualifications needed:

Biomedical field service engineers should have a firm understanding of biomedical engineering and healthy communication skills.

  • Diagnostic skills –the ability to diagnose problems on complex medical instruments
  • Repair and troubleshooting skills –ability to repair and maintain medical laboratory equipment with little supervision
  • Must to be able to troubleshoot equipment issues effectively over the phone and on-site
  • Physical stamina
  • Computer skills are a must
  • Good communication skills is a must
  • Good knowledge with Laboratory and molecular equipment
  • Perfect English

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