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Social Media Specialist - Alexandria

Marseilia
Sidi Gaber, Alexandria
Posted 4 years ago
282Applicants for1 open position
  • 40Viewed
  • 4In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Plan and monitor the ongoing company presence on social media (Twitter, Facebook, etc.)
  • Protect the brand image and increase brand loyalty with our customers.
  • Review user content and escalate or flag as necessary.
  • Being aware of the latest trends within the public domain.
  • Full responsibility for your accounts and how information is handled and gathered.
  • Measuring and creating reports to keep track of customer feedback.
  • Keeping on top of the latest trends within the public domain.
  • Understanding and promoting our brands to our customers ensuring our standards are consistently met, with a good understanding of our competitors.
  • Take the lead on the comments being made on the website as they come in and produce material for the website comments as required.

Job Requirements

  • A good awareness of social media and all aspects of the digital age.
  • Excellent customer service skills and communication skills both orally and written as a lot of work is done via email or online.
  • Being able to make a good judgment on individual cases and escalating more serious concerns to members of the senior management team.
  • Skills and experience in creative content writing.
  • Analytical mindset and critical thinking.
  • Excellent communication and interpersonal skills.
  • Bachelor in marketing or relevant field.
  • Proven experience as a Digital Marketing Executive or similar role from 2-4 years.
  • Excellent understanding of digital marketing concepts and best practices.
  • Have a fair understanding of youtube ads.
  • Flexible.

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