IT Technical Support Specialist

Mohamed and Ramy - Cairo

Applicants for
1 open position
Experience Needed:
2 to 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
1 open position
About the Job
  • Installing and configuring computer hardware, software, systems, networks, printers, and scanners
  • Monitoring and maintaining computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (this may be in person or over the phone)
  • Setting up accounts for new users
  • Repairing and replacing equipment as necessary
  • Testing new technology
  • Possibly training more junior staff members
Job Requirements
  • 2-5 years’ experience
  • Suitable Technical Degree (Computer Science)
  • A technical, logical thought process
  • Problem-solving skills
  • An ability to stick to strict deadlines
  • An ability to priorities and delegate
  • A keen eye for detail
  • End user-oriented and cool-tempered
About this Company

Our story began with our father; our role model and mentor who leaded us to the way to success.
Starting with the first branch at “Shobra” in 2009 followed by our second at “El Mohandesin” in 2013, then last but not least “Heliopolis”, “Nasr City”, “Tagamoa” and “El Sahel”.

For us, it is not just work, it is a passion for creativity.

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