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IT Technical Support Specialist

Orman Education Management
Haram, Giza
Posted 4 years ago
164Applicants for1 open position
  • 163Viewed
  • 37In Consideration
  • 15Not Selected
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Job Details

Experience Needed:
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Job Description

  • Support the LANs WANs and Internet systems.
  • Maintain network and workstation hardware and software.
  • Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability.
  • To supervise other network support technicians and plan, co-ordinate, and implement network security measures.
  • To manage performance tuning and capacity planning activities to enhance the performance of the network resources.
  • Perform routine backups and archival of files stored on the network to assist with disaster recovery.
  • Analyze user support statistics and other data and recommend appropriate
  • Deploying and hosting educational software on school or cloud servers
  • Developing any needed infrastructure
  • Connecting the educational software to the school’s database
  • Setting up educational software for schools by creating courses and accounts for the different users
  • Providing training and support of users
  • Overseeing maintenance needs and updating the software regularly
  • Regularly backing up the software and records
  • Providing support for learning management system "Moodle" LMS

Job Requirements

  • Bachelor's degree in Information Technology, Computer Science, Communication Engineering or a related discipline

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