Job Details
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Job Description
Main Job Duties:
- Respond promptly to customer inquiries
- Handle and resolve customer complaint
- Record details of inquiries, comments, and complaints
- Communicate and coordinate with internal departments
- Follow up on customer cash transaction for returned orders
- Provide feedback on the efficiency of the customer service process
Job Requirements
- Bachelor degree
- Age : 26 to 30 years
- Good command in English
- Have leadership skills
- Solving problems skills