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Job Description
- Train & Coaching users on Company Software functional /Behavior through individual session on-site or on-line
- Analyze customers’ needs and business processes in order to map them properly with the software.
- Creating the analysis document and getting the business user approval.
- Implement business needs on software
- Accompany customers in the full delivery cycle from software configuration to go-live.
- Support the software regarding any issues, bugs
- Deliver software functional training sessions on-site or online to train IT/key users.
- Develop all needed reports to be submitted to the direct manager.
- Follow the instructions, requirements of the quality, safety, and occupational health, the environment, and road safety management system.
- Perform any other assigned tasks as required by the direct manager within the same level of responsibility.
Job Requirements
- Bachelor’s degree, computer science - faculty of science computer division/Faculty of commerce BIS is more preferable.
- 3-5 years’ experience in the ERP function.
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SQL Knowledge is a must (Advanced SQL Experience is more preferable)
- Use Database query tools.
- Knowledge of databases.
- Integrate ERP with other web applications.
- Knowledge of supply chain business cycles is more preferable.
- Problem-solving, good communication and analytical skills.
- Good command of English language is a must
