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Job Description
- Update the comprehensive student records sheet received from registrar each semester in preparation for advising, communicate the students’ progress to the program director.
- Prepare and update progress plan each semester for all students, to confirm the courses to be offered and the estimated number of students in each with the program directors. (1st of Aug before fall – 1st of Jan before spring to have the time and prepare schedule)
- Handle faculty advising of continuing students, handle drop/add, withdrawal, petitions, schedule clashes. Provide support when needed with freshmen advising
- Provide guidance and updated record to junior and senior students in faculty advisors
- Coordinate with other program coordinators within same school or others, on the required common courses.
- Coordinate with IT to create the courses on MOODLE, according to the offered courses, and communicate enrollment keys to faculty and enrolled students before the 1st lecture.
- Received transfer-of-credits requests and review them with concerned parties involved to decide on new courses equivalent approval.
- Review accumulative GPA for students to ensure credit hours fulfilled per semester
- Communicate results of early and final evaluation, communicate the results to the program director.
- Confirm the receiving of final grades from visiting instructors with Academic HR after Dean’s and program director approval.
- Follow up on payment of compensation to visiting instructors. When needed.
- Ensure proper communication of the final grades to the Registrar.
- Check graduating students’ records for any missing requirement before last semester.
- Annually add the modified scholarships after receiving accumulative GPA to registration cards, communicate them to Finance before fall semester starts.
- Attend the program council meeting-every month- to take meeting minutes and for other matters as required by program director.
- Upon request, attends faculty Open Days to represent information to prospective students and answer their questions about assigned programs: curricula, academic regulations, university status, careers, etc.
- Perform any other tasks within the job purpose.
Job Requirements
- Bachelor’s degree preferable in a related major of Information Technology and Computer Science.
- 3-5 years of Experience in Administration generally and customer service Experience
- Knowledge of Administrative tasks & Data management procedures
- Excellent communication skills verbal and written
- Excellent communication skills, customer service and care
- Attention to details, readiness to solve problems and in a professional manner
- Ability to prioritize work, Prompt action, excellent planning skills, work & time management.
- Maintaining confidentiality of students’ information and records and any work-related information
- Mother tongue Arabic
- Very good command of written and spoken English Language
- Very good command of MS. Office Applications, especially Word & Excel.
- Proficiency in email usage and writing.
- Ability to learn new software.
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