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Telesales Agent

BTC-Egypt Gold
Downtown, Cairo
Posted 4 years ago
34Applicants for1 open position
  • 21Viewed
  • 1In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Possess excellent knowledge of the BTC products and services
  • Perform outbound calls
  • Promote our products and services
  • Respond positively to customers’ requests
  • Apply the policies and procedures of the department
  • Cooperate smoothly with colleagues
  • To be punctual, to respect the code of conduct, to behave in a businesslike manner.
  • Follow up on projects’ target dates

Job Requirements

  • Ability to organize and communicate information clearly to customers and peers.
  • Banking Experience is Must
  • Excellent customer service skills so as to understand customers’ needs and how to fulfill them.
  • Capable of problem-solving and with good analytical skills.
  • Flexibility and ability to work under pressure.
  • Persistence.
  • Maturity.
  • Confidence.
  • Perseverance.
  • Patience.
  • Excellent interpersonal skills.
  • Commercial awareness.
  • Numerical skills.
  • Excellent analytical and interpersonal skills.
  • Excellent verbal and written communication skills.
  • Service-oriented with a focus on achieving goals (qualitative & quantitative).
  • Females only can apply .

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