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Customer Service Agent

Bridge For Real Estate Development
Cairo, Egypt
Posted 4 years ago
107Applicants for1 open position
  • 16Viewed
  • 11In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Respond to all inquiries related to the contract; expected delivery date or any changes/updates to the project phases.
  • Facilitate site visits with the clients in order to show the site / unit progress.
  • Update client’s records on CRM application to acquire any changes in the client information such as: (Contact person – Mobile - Address – Email).
  • Assist clients through clarifying all needed data.
  • Scan to archive reservation forms –contracts and any correspondence with the clients and upload it to the CRM application and customer service server.
  • Generate access cards to owners to protect their privacy.
  • Hosting clients in events, draft newsletters and dispatch them to the clients to stay tuned.
  • Send greetings to clients in social events (Ramadan, Eid , New Year….etc) by mail or sms

Job Requirements

  • Bachelor's degree related to the equivalent field.
  • 2-4 years of experience preferred with a real estate background.
  • English: Excellent
  • Presentable
  • Excellent Ms. Office user

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