Job Details
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Job Description
- Manage and Resolve Customer Complaints
- Managing Inbound and Outbound Calls in a timely manner
- Route calls to an appropriate resource
- Provide customers with product and service information
- Update existing customer information
- Process orders, forms and applications
Job Requirements
- Bachelor degree
- One to 3 years of experience in Customer service-outbound and inbound –telesales
- High communication skills
- Good English and good use of all Microsoft Applications
