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Job Description
- Main point of conduct for escalated communication
- Provide quick and effective resolution to escalate issues
- Assist the claims QA Program in developing and implementing quality improvement
- Conduct claim file audit review
Job Requirements
- Bachelor degree
- Experiences in field of printing is preferable
- High level of patience required
- Exceptional interpersonal communication skills and customer support
- Detail oriented
- Ability to manage time and priorities
- Knowledge to problem solving and analytical technique
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