Job Details
Skills And Tools:
Job Description
- Handling British& Irish Customers Over the phone
- The main purpose is to facilitate and provide a Vodafone global customer experience standards
About this Company
We serve customers across the world through our 50,000 employees based in 29 countries in Europe, the Middle East, Africa, Americas and Asia in 36 languages. We support your customers at any time, through every device and in the manner they expect of their brands. We speak their language wherever they are and whatever their culture.
We serve your customers by combining the best of people, technology and innovation. We truly believe that the greater the use of technology, the more human we can be. Because service is a human thing, even when it’s delivered by a robot.
We have more than 500 clients, many of which we’ve been working with for over 10 years. As an industry leader, we offer you the most reliable solutions. Some of the biggest companies in the world, including the brands you interact with daily, trust our people to represent them.
Job Requirements
Working Conditions:
- 9 hours rotational within 8 a.m and 11 p.m.
- 2 days off rotational
- Work location :- Smart village / Horizon
Job Benefits:
- Net salary : 4,370 EGP + 1500 KPI's + 1500 Overtime scheme on Monthly basis
- Transportation is Provided
- In-house Gold's Gym access with professional personal trainers, fitness classes & flexible schedules
- Meal allowance
- Social and Medical Insurance
- Mobile VPN line (Vodafone phone line with free minutes, texts, and mobile data)
- Online and classroom training through VIS Training Academy
- Dynamic, fun & engaging workplace with ongoing activities & events all year long
- You’ll get an opportunity to convert to being a Vodafoner after 9 months
