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Job Description
- Creating procedures and policies that ensure timely payments while maintaining a high level of customer retention.
- Reconciling complex accounts that have been escalated from the AR team.
- Ensure customers pay on time and chase any overdue invoices
- Develop the credit-control system in collaboration with Sales, Marketing, Finance, and company executives.
- Improve and implement debt collection processes when there are any overdue invoices or payments, and initiate legal procedures if necessary.
- Maintaining customer profiles.
- Obtains revenue by processing invoices; resolving missed payments; updating financial records; supervising staff.
- Collects accounts by contacting customers individuals or businesses when payment is overdue; investigating circumstances of non-payment and re-negotiating repayment plans if people are in financial difficulties.
- Visiting debtors to collect missed or late payments.
- Stop shipping to customers if they are exceeding their credit limits.
- Starting legal proceedings if debts are not paid within an agreed time.
- Verify credit application forms of new customers to establish credit worthiness of the company.
- Calculating cost of contracts of the key account customers.
- Setting monthly credit meetings and bad debts approvals.
- Meets accounts receivable financial standards by providing annual accounts receivable budget information; monitoring expenditures; identifying variances; implementing corrective actions
- Maintains accounting ledgers by posting Daily/monthly account transactions.
- Responsible for the calculation of all customer dues based on the scheme of Customer targets & Key Account customer Contracts (Monthly /Quarterly / yearly).
- Review credit check report and high balance report in addition to preparing daily credit customer reports.
- Responsible for all promotion tracking on the system and guide the sales team to the right way to disburse these promotions & Offers based on our policies.
Job Requirements
- BA degree of commerce or equivalent from a reputable university.
- Min. 5 years of experience as a credit controller or A/R Accounts.
- FMCG industry Background is a Must.
- Solid ERP System experience is a must.
- Excellent verbal, written communication and interpersonal skills.
- Intermediate to advanced experience with MS Word, Excel, Outlook.
