Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Receiving bookings from Customers to arrange shipments from point of origin to final delivery point.
- Instructing overseas partners to arrange shipments from point of origin and maintaining communication with them to ensure shipments are arranged and booked accordingly.
- To provide quotations to overseas partners and customers.
- To communicate and update customers on a regular basis on the status of their shipments.
- To request information from customers for the preparation & submission to the Customs system and for delivery to the customer avoiding unnecessary delays.
- To negotiate the rates with overseas partners, carriers, and local transporters to guarantee the best cost for customers inquires
- To create jobs in the operating systems.
- To liaise with Shipping lines, LCL operators and service providers, arranging release, delivery and payment of charges in a timely manner.
- To resolve service failures, delays or problems with partners, Shipping lines, LCL operators and service providers to the satisfaction of the customer and the company
- To update and maintain shipping line rates and customer schedules
- To maintain and pass KPI service standards
- To support the management and account managers/BDM is by providing your experience and knowledge to enable them to develop new business opportunities and maintain good relations with existing customers.
- To work effectively with other team members to ensure good operating procedures and practice.
Job Requirements
- 3-6 years’ experience in a Freight forwarder Company
- Excellent to Fluent English Language
- Very good command of Computer Skills, Emails, Microsoft Office Skills
