Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
Purpose:
Maintain the Information Technology environment by identifying systems requirements, installing upgrades and monitoring systems performance.
Responsibilities:
- Implement, support, troubleshoot and migrate server virtualization environments on VMWare vSphere 5.x and 6.x.
- Utilize VMWare vRealize Operations Manager 6.x for monitoring, maintaining and capacity planning of VMWare server virtualization environments.
- Responsible for data replication between sites using EMC2 Recover Point and VMware replication.
- Analyze, plan, design, and implement storage solutions to be used in multiple virtual and physical datacenters.
- Create and update storage systems documentation to include high-level architecture, procedures and metrics.
- Deploy Windows/Linux operating systems to either hardware or virtual servers.
- Maintain physical servers’ hardware components and their firmware.
- Implement and troubleshoot Microsoft cluster services especially SQL and File share.
- Engage in periodic services disaster recovery drills.
- Participate in the design and implementation of new or changing systems based on corporate requirements.
- Ensure proper systems standards through: capacity planning, performance and health monitoring, and follow best practices.
- Develop technical and end user documentation related to systems and contact center solutions to provide a reliable reference for other team members.
- Proactively eliminate potential risks.
- Engage in periodic services disaster recovery drills to ensure that all applications are up-to-date.
- Respond to and resolve production incidents promptly and effectively.
- Assist other infrastructure/development teams in resolving issues.
- Provide L3 support for local and regional operations teams.
Job Requirements
- Bachelor’s degree in Computer Science or Information Technology or equivalent.
- A minimum of 4 years’ experience in maintaining and implementing information technology systems.
- Hands-on experience in virtualization concepts, features and solutions especially VMware.
- Experience in storage approaches including SAN, NAS and iSCSI using different storage providers like EMC2, IBM and HP.
- Very good knowledge of windows server OS and performance tuning.
- Solid experience in physical server components and architecture of Lenovo and Cisco UCS environments.
- Very good knowledge of new hardware techniques like converged and hyper-converged infrastructure.
- Excellent understanding and troubleshooting skills of Microsoft cluster services.
- Good knowledge of cloud service providers especially Microsoft Azure cloud services.
- Good understanding of networking concepts including TCP/IP, Subnetting, Routing, DHCP, and DNS.
- Good command of Arabic and English.
- Good communication skills (written, verbal and listening).
- Able to build partnerships and work well in teams.
- Can identify, recommend and implement solutions for problems. Capable of making timely decisions and anticipating consequences.
- Ensure deliverables are always of high quality.
- Strong presentation skills.
The following are a plus:
- Experience in Microsoft Active Directory environments including directory service, group policy management, etc.
- Experience in Microsoft System Center products especially Operations Manager, Configurations Manager and Service Manager
- Experience in NTFS and sharing permissions.
- Experience in handling printer servers and printer drivers.
- Experience in SQL Server 2008/2012/2014.
- Scripting techniques like windows PowerShell and VMWare.