Managed Service Presales Manager
Ericsson -
Cairo, EgyptPosted 4 years ago44People have clicked1 open position
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Job Description
- Be a subject matter expert in Managed Services Networks solutions, including Ericsson and third party partner products
- Meet with sales teams and customers to understand requirements and quickly and thoroughly propose and architect solutions
- Develop, manage and prioritize sales funnel
- Lead direct and indirect, cross-functional teams, seeking assistance within a large, complex organization on proposals, offer development, demos, proofs of concepts, strategy development, 3rd party solutions, Bid Office, etc.
- Be a dynamic, inspirational, and positive evangelist and change agent within Ericsson and within Customer organizations
- Read and respond to RFxs, develop solution architectures, customer offerings and presentation collateral, author white papers, marketing editorials, host solution webinars and participate and speak in industry events
- Be accountable for specific Client(s)/Customers, specific opportunities, and/or incepting, cultivating and closing new business opportunities contributing to top and bottom line growth towards the group's and Ericsson's business objectives
- Support the development of a Regional Managed Services Growth Strategy (providing insights to the Strategy & Sales Offering group)
- Ensure high level participation in global re-use and knowledge sharing
- Provide Competence Center business needs/requirements to ensure optimization of delivery and accurate forecasting of resources and competence.
- Drive up selling in ongoing projects
- Identify strengths and weaknesses of Ericsson's positioning vs. competition in any given situation through research, industry contacts, personal networks, etc.
Job Requirements
Core Competences:
- Problem Solving & Strategic Thinking
- Customer, Market and Competitive Insight
- Consultative Selling Skills
- Negotiation & argumentation skills
- TMF eTOM, ITIL, TOGAF, Level 1-4 business process understanding, data, computing, systems and network architectures
- Knowledge of portfolio in Managed Services: Networks aaS, Customer Experience Management/ Service Operations Center, IP Operations (recommendable knowledge of IP technologies, and some other vendors such as Cisco, etc.), etc.
Preferred Skills:
- Commercial Understanding
- Market Insight
- Presentation & Communication Skills
- Teamwork & Collaboration
Minimum Qualification and Experience Requirements:
- Bachelor's degree in Business or Engineering; Master's degree preferred; plus 10 years + related experience (Telecom/IT)
- Strong people leadership skills
- Extensive experience in customer facing role
- Excellent communication and presentation skills
- Strong consultative selling
Experience:
- In Sales/Presales working for or with large Managed Services Networks offers (>150MUSD) – figures are to give an approximate dimension
- In Operations within Ericsson preferable with several GSCs or as MSCOO (Managed Services Chief Operations Officer) for at least 2 of the 3 main domains (Networks, IT and/or NDO)
- In Operations in companies within the telecom.
- In Operator would be highly attractive
- Strong Financial acumen
