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Job Description
- Set KPI's for all departments to ensure that all business goals are achieved.
- Identify points of strengths and weaknesses in the business procedures and work on resolving any potential weaknesses.
- Communicate with other departments in case of numbers discrepancies for more checking to identity potential points of failure.
- Interpret and communicate work procedures and company policies to staff.
- Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes .etc
Job Requirements
- Excellent written and spoken English & Arabic
- Dual keyboard skills
- Working knowledge of Microsoft Office
- Good communication skills
- Attention to detail and accuracy
- Numerate
- Ability to work under pressure and achieve set targets
- Excellent organization skills with the ability to prioritize and plan workloads with priorities changing frequency
