Job Details
Skills And Tools:
Job Description
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Transform and optimize the business processes when operational gaps and inefficiencies are identified
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Prioritize the areas that require urgent improvement and have the max impact on company performance
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Manage and optimize the entire processes of shop launches
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Identify and assess the training needs of the shops & prepare monthly/weekly training schedules.
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Train shops on company policies, operating procedures & customer service protocols
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Track improvement & progress expected after the trainings and report the key findings and suggestions to the operations head
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Identify progressive tools and technology enablers that will improve operational procedures
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Ensuring that all our technical solutions in the shops work properly (tablets, desktops, etc.)
Job Requirements
- Fluent English proficiency
- Finalized military status
- University graduates/ Drop outs of any major are welcomed to apply
- A previous call center/ operations experience is preferred
- Owning a car/scooter is a plus
