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Senior Analyst, Services Project/Program Management ( European Language )

Dell EMC
Cairo, Egypt
Posted 4 years ago
30People have clicked1 open position
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Job Details

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Job Description

Key Responsibilities

  • Risk management, adaptable project scheduling, resource management, and consistent project documentation and reporting.
  • Supports Delivery Manager and deployment team members in all aspects of Project Management with the goal of deploying VCE - CIHCI VxBlocks, VxRacks, VxRails - CI/HCI and fully building and deploying steady state operations capabilities at a client site
  • Leads the development, documentation, and deployment of build, operations, and transfer processes for each client and ensures metrics based process reporting
  • Must be results oriented and drive to ensure successful completion of the projects on time, on budget and within the defined scope while leading through influence and with solid soft skills and tact.
  • Provide regular reporting to applicable managers, executive team, and the client as required.
  • Audit, monitor and lead correction process to ensure project and resource data is maintained consistently in accordance with standards and methodologies.
  • Be a part of the overall Project Management team and contribute to the collective leadership of the work of the team.
  • Present and facilitate project portfolio status and ensure a solid command and control exist on each and every engagement.
  • Escalate issues in an appropriate, timely, and tactful manner.
  • Actively participate in resolution of issues and conflicts, internally as well as with clients and other vendors.
  • Ensure that their portfolio of projects are exceptionally well documented and meets all defined goals
  • Engage in scoping and requirements gathering for new and existing projects as necessary.
  • Support and assist Delivery Manager with reporting, contractual obligation management, service level management, and ITIL based service management
  • May be asked to undertake other duties outside of this description as assigned

Job Requirements

Essential Requirements

  • Relevant Project Management experience and preferably in the IT industry.
  • 3+ Years of experience.
  • Fluent in ( French OR Italian OR German OR Russian ).
  • Solid soft skills and a proven ability to drive results in high pressure situations.
  • Flexibility to manage projects and operational initiatives that are not projects.

Desirable Requirements :

  • PMP certification
  • Proven experience in an IT operations environment preferably as a vendor or with client side vendor integration experience
  • An understanding of mid-range computing platforms, storage, and networking
  • Experience with VMware, virtualization and networking in general
  • Converged Infrastructure and Hyper Converged Infrastructure deployment experience
  • Hands-on experience on Dell EMC products portfolio including VxBlock and VxRack

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