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Job Description
- Installing new software and hardware components.
- Triage, review and troubleshoot network and PC issues
- Demonstrate practical knowledge and experience with Server, Desktop, LAN, and WAN technologies
- Troubleshoot virtualization issues; working with other members of the network, storage, etc. as needed.
- Monitor processing jobs and application alerts and triggers.
- Design and develop highly complex, integrated solutions to meet business requirements or enhance performance.
- Regularly evaluating our IT systems to ensure they meet the necessary demands.
- Assisting with network administration tasks.
- Ensuring data storage is safe and secure.
- Resolving all issues coworkers have with their IT systems and software.
- Responsible for Disaster Recovery testing and restoration of critical services during DR events
- Educating coworkers about network security and best practices for computer usage.
- Supporting the day-to-day operations of our computer network.
- Assess infrastructure on a regular basis to ensure it continues to meet necessary demands
- Manage daily operations of the IT department
- Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction
- Coordinate the needs of in-house IT experts and remote employees, vendors and contractors
- Protect customer data from outside infiltration through encryption, secure data storage and other necessary means
- Assist with the installation of new hardware and software and help train employees on its use
- Manage and oversee departmental quotas
- Offer suggestions for possible upgrades and changes within the IT department
Job Requirements
- From 3-5 years of experience in the same role and preferable in an industrial environment
- Bachelor’s Degree in Information Technology, Computer Science or related field required
- Post-graduate certificates in System admin or network is an asset
- Excellent Troubleshooting and Analytical skills.
- Strong knowledge of Microsoft Windows 2003/2008/2012 operating systems.
- Strong knowledge of other technologies (networking, WINS, DNS, database, etc.).
- Proven track record of maintaining IT structural integrity
