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E-Commerce Catalog Manager

Nana
Sheraton, Cairo
Posted 4 years ago
42Applicants for1 open position
  • 7Viewed
  • 3In Consideration
  • 0Not Selected
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Job Details

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Job Description

About Job:

An integral part of the Nana online product life cycle and buying operations. The team's goal is to ensure Nana remains competitive in the online space with the best price, wide selection and good product information. The team’s primary role is to create and enhance the worldwide Nana online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience

You will be responsible for an Operations team for Private Brands, supporting multiple categories that work with vendors to ensure a reliable and operationally effective flow of products, and interact directly with Nana internal customers to deliver to their requirements and work directly with the Category team to ensure the overall health of the processes is good. Duties may include, taking part in planning, organizing and directing the work of subordinates or others, outline procedures and instructions on work received, make time estimates on new jobs received, check accuracy/quality of content creation/population done by others, ensuring records are maintained accurately, ensuring utilization of team is high, mentor and train new team members. The Operations team that you will lead supports multiple categories, populates content for the Nana Catalog.

Responsible

  • Responsible for meeting operational and business goals through leading a team and capacity planning through forecasting.
  • Troubleshoot and drive resolutions to ensure reliable and operationally effective flow of products; improve processes and reduce discrepancies.
  • Work with various internal teams (e.g. supply chain, fulfillment center, technology teams) to help drive tools and process improvements that affect vendor/catalog management workflows.
  • Knowledge for different e-commerce platforms and how to create FMCG catalog (categories, products, titles, descriptions, images
  • Ability to understand what messages are most relevant and how to deliver content in the most engaging manner
  • Develop content performance support solutions that optimize performance and promote adherence to Guidelines and Standards.
  • Identify opportunities for content efficiency and automation and working cross-functionally to implement them-Serve as a stakeholder on content and messaging across all businesses producing.
  • Manage stakeholder communication across multiple lines of business on operational milestones, process changes, and escalations.
  • Ensure high-quality standards for interviewing and hiring employees at all levels of the organization.
  • Execute specific people programs on coaching and development and team engagement.

Job Requirements

PREFERRED QUALIFICATIONS:

  • Bachelor’s degree in any discipline; business or technical background is considered an advantage.
  • Minimum 2 to 4 years of experience in managing people and interacting with customers/stakeholders.
  • Excellent command of spoken and written English.
  • Excellent communication skills with the ability to communicate to all levels.
  • Demonstrated ability to manage, motivate, and influence work behaviors.
  • Demonstrated problem solving and analytical capability.
  • Has experience in managing critical operational processes, with SLA responsibility.
  • E-Commerce experience is a MUST

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