IT Help Desk
Minlo -
10th of Ramadan City, CairoPosted 4 years ago136Applicants for1 open position
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Job Details
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Job Description
- Providing technical assistance for questions and problems
- Resolving problems with networks and other computer systems
- Diagnosing system errors and other issues
- Following up with customers to ensure full resolution of issues
- Running reports to analyses common complaints and problems
- Installing or changing software and operating system to fix issues
- Remotely accessing hardware or software for clients to make changes and fix problems
- Responding to Request via Ticket, email, or phone
Job Requirements
- Hard Worker
- Able to work under pressure
- very Good Communication Skills
- Problem Solving Skills