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Job Description
- Implements the installation and configuration of network security architectures.
- Provides remote and on-site support to our customers inside/outside Egypt.
- Manages and monitors large computer networks for problems from a central location through communicating with site technicians and tracking problems until resolution.
- Investigates and identifies the root cause of the incidents through analyzing problems, performing troubleshooting and tracking incident response on the system.
- Tracks, documents and records precisely all technical issues and resolutions for future references.
- Maintains LAN, WAN and architecture of the server as per the business policy.
- Resolves the existing security issues including hardware malfunctions and track vulnerable scripts to avert the potential threats.
- Generates and maintains the virtual private network, Firewall, web protocols
- Carries out investigations of security breach alert and report findings of security analysis.
- Monitors web security gateways, perimeter security, network access controls and end point security.
- Manages communications with third party vendors, Customer contacts and other IT teams
- Maintains routers and switches and generate status reports of hardware and software products as per the designated policies
- Prepares and submits weekly and monthly progress reports to the Networks team leader to clarify the current status and progress of assigned tasks
- Escalates custo
Job Requirements
Personal Skills
- Excellent communication, interpersonal and negotiation skills.
- Excellent analytical & problem-solving skills.
- Excellent command of English.
Technical Skills
- Very good practical experience in Networks and communications.
- Experience in maintaining LAN, WAN and architecture of the network as per the business policy
- Worked with Cisco ACI solution, installation, configuration, commissioning , operating and troubleshooting
- Worked with cisco Nexus switches, implementation and troubleshooting
- Knowledge of NOC solution and ITSM framework ( network entity, remedy, trueSight)
- Strong knowledge of Network Routing protocols like BGP, OSPF
- Strong knowledge of Cisco security solution (FTD FW, AMP, Stealthwatch, NGIPS, ISE, Sandboxing, Tetration and umbrella for DNS protection).
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