Business Application Support Specialist - Alexandria
MTS -
Alexandria, EgyptPosted 4 years ago48Applicants for2 open positions
- 36Viewed
- 14In Consideration
- 12Not Selected
Job Details
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Job Description
Application Support
- Provide guidance and support for application users to ensure that the Service are maintained to the highest possible standard with maximum levels of attainable productivity and efficiency.
- Provide support for application configuration and upgrades, and problem analysis and resolution for application problems, in conjunction with the users.
- Escalate the complicated application problem analysis and suggested resolution for application problems to the concerned parties.
- Examine application functionality and performance and provide information about how it can be improved.
Job Requirements
- Bachelor's degree, preferable in computer science.
- Preferable experience in logistics or in the shipping field.
- IT Background or business analysis is a plus.
- Very good communication skills.
- Initiative, problem-solving skills, attention to details.