Sales Operations Manager

Job Brief:

• We are looking for a professional Sales Operations Manager to coordinate and oversee our organization’s operations.

What is an Sales operations manager?

• The Sales operations manager role is mainly to implement the right processes and practices across the organization.
• The specific duties of an operations manager include Leading our sales team to achieve the company's sales target ,formulating strategy, improving performance, procuring material and resources and securing compliance. You should be ready to mentor your team members, find ways to increase quality of customer service and implement best practices across all levels.
• Ultimately, we’ll trust you to help us remain compliant, efficient and profitable during the course of business.

Responsibilities

• Oversee budgeting, reporting, planning, and auditing.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team
• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service