Front Office Manager
AIG -
Mokattam, CairoPosted 4 years ago63Applicants for1 open position
- 51Viewed
- 0In Consideration
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Job Details
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Job Description
- Maintain customer focus to achieve the highest level of service within all centers.
- Answering phone calls, customer inquiries customers’ bookings & communicate with physicians for following up appointments & providing exams information to the customers.
- Booking & scheduling appointments in compliance with the management system, while taking into consideration critical situations & ways of handling them.
- Coordinating work schedule & shifts with colleagues before leaving & review cash issues with Reception Supervisor.
- Recording data after the completion of all required documents (For Contracts).
- Complete usage of the software systems to maintain data information & organize information.
- Handling customers’ inquiries & complaints in a professional way to maintain the company’s image.
Job Requirements
- 3+ years of experience.
- Male or Female
