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Customer Relations Supervisor

Premier Services and Recruitment
Heliopolis, Cairo
Posted 4 years ago
181Applicants for1 open position
  • 37Viewed
  • 9In Consideration
  • 6Not Selected
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Job Details

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Job Description

  • Responsible for all of the business operations of the lounge establishment.
  • Help develop, implement and continually improve service standards
  • Consistently demonstrate to guests and team members a commitment to service excellence through the effective implementation of Catering values
  • Motivate and engage team members to consistently deliver the best possible to service to guests at all times.
  • Actively participate in departmental meetings and other team member meetings as required.
  • Resolve guest concerns/issues efficiently and courteously to prevent a reoccurrence and ensure guest will become a repeat customer.

Job Requirements

  • Minimum of five years of Experience in managing clients face to face. (Hotels or restaurants background are preferred)
  • Very Good English
  • Highly presentable

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