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English Back Office Advisor-Telecom Company

Majorel Egypt
Maadi, Cairo
Posted 4 years ago
86Applicants for5 open positions
  • 42Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Education Level:
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Skills And Tools:

Job Description

  • Help customers troubleshoot issues they encounter while using the software and provide actionable tips to resolve the problem through emails and chatting and a ticketing system.
  • Send technical documentation to customers
  • Refer difficult cases to a senior analyst or support tech
  • Assume remote control over customer computers when necessary to resolve problems.

Job Requirements

  • Fluent in spoken and written English (German Language is a plus)
  • Good PC knowledge.
  • Strong communication skills .
  • Good comprehension.
  • Graduates And Gap Years.
  • Foreigners are welcome to apply.

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