Net Suite Systems Administrator

Responsibilities & Duties:

• Own the configuration of the core ERP (Enterprise Resource Planning) environment and serve as the subject matter expert on system functionality for business users Create custom dashboards and reports
• Manage and execute ongoing maintenance to the application including configuration changes, vendor updates, new code releases, and the related documentation and business communications Serve as the point of contact for user questions on using the system and on resolving user issues Maintain all documentation for the system including configuration, functional specifications, and the enterprise architecture
• Develop and maintain test scripts and, where applicable, automated testing tools for all functionality to manage regression test cycles as well as testing functional updates to the system
• Work with the software vendors and other third-party partners and consultants to resolve issues or develop solutions to business challenges
• Serve as the liaison between the software vendor, other third party service providers, and IT for any core technology issues that arise
• Manage the backlog of feature requests and enhancements
• Manage a disciplined project plan for designing, building, and implementing any ongoing changes to the system
• Serve as a key member of the team and application expert for any major release upgrades or projects related to major integrations
• Provide training and support to all employees
• Administering user access including onboarding. off boarding, and overall access control
• Monitor software and other third party SLA performance and contract compliance
• Keep up-to-date on product updates. new tools, and new methods that may add value
• Research new applications and features based on requests from business users
• Monitor and maintain the health of the platform, including system performance. scheduled jobs, and integrations.
• Create and manage configuration changes to fields, workflows, roles/permissions, page layouts, custom objects. custom record types, scripts. integrations, reports and dashboard
• Document business objectives. use cases, business requirements, system specifications. worlå10\.vs and process documentation.
• Research. review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems and processes.