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IT Technical Support Engineer

Rashideen Egypt for Trade
Maadi, Cairo
Posted 4 years ago
154Applicants for1 open position
  • 56Viewed
  • 14In Consideration
  • 27Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Troubleshoot any hardware/software issues at users’ end.
  • Follow up on the daily operations with technical support team.
  • Communicate with concerned functions any technical issues/announcements
  • Manage the inventory of devices (i.e. printers, handhelds, PCs, scanners..etc)
  • Coordinate with other IT divisions the implementation of projects. (software/hardware)

Job Requirements

  • Bachelor degree in engineering or information systems.
  • 1 to 3 years’ experience in technical support.
  • Proper administrative knowledge of the Windows operating system.
  • CCNA / MCSA / MCITP /A+ / ITIL foundation.
  • Previous experience in SAP is preferred.

Skills:

  • Strong communication skills
  • Solid analytical skills
  • Problem-solving capabilities
  • Good command of both written and spoken English

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